Privacy Policy

Introduction:

Remote Keys and Auto Security Codes recognise the transformative power of the Internet in communication and commerce. We are committed to leveraging this power while prioritising the privacy and security of our users. This Privacy Policy details our practices regarding the collection, use, and protection of your information across www.remotekeys.co.uk and www.autosecuritycodes.com.

Scope of This Policy:

This Privacy Policy applies to information collected through both the Remote Keys and Auto Security Codes websites, alongside any related services, sales, marketing, or events.

Information We Collect:

1. Personal Information: This includes any data that personally identifies you, such as your name, email address, postal address, phone number, and specifically for our services, copies of driving licences and V5 documents. These documents are required by some vehicle manufacturers for the delivery of secure vehicle information such as key codes and immobiliser security codes.

2. Non-Personal Information: We also gather data that does not directly identify you but pertains to your usage, viewing habits, technical specifications, and device information. This data is automatically collected as you interact with our sites.

Use of Your Information:

The information collected by Remote Keys and Auto Security Codes is used for the following purposes:

  • To deliver and enhance our services, including operating our sites, conducting business, and developing new products and services.
  • To communicate with you regarding your account, our services, updates, and promotions.
  • To improve site and service security, including fraud prevention.
  • To personalise user experience, enabling us to deliver content and product offerings in which you have shown interest.
  • To process transactions and support customers efficiently.

Your Rights and Choices:

Under the General Data Protection Regulation (GDPR), you have several rights concerning your personal data, including:

  • The right to be informed about how your personal data is being used.
  • The right to access your personal data.
  • The right to correct inaccurate personal data.
  • The right to erase your personal data in certain conditions.
  • The right to restrict or object to the processing of your personal data.
  • The right to data portability, allowing you to reuse your personal data across different services.
  • The right to object to processing your personal data for specific purposes, including marketing.

Data Security:

Our commitment to your data's security is paramount. We deploy suitable technical and organisational measures to protect against unauthorised or unlawful processing, accidental loss, destruction, or damage. These measures include encryption, firewall implementation, and secure server facilities.

Data Retention:

Your personal information will be retained as long as necessary to fulfil the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements.

Third-Party Links:

Our websites may contain links to third-party sites not operated by us. We do not control these external sites and are not responsible for their privacy policies or practices.

Updates to Our Privacy Policy:

We may update this Privacy Policy to reflect changes to our information practices. Any changes will be posted on this page, and we encourage you to review our policy periodically.

Contact Information:

For questions or concerns regarding this Privacy Policy or our data practices, please contact us at [email protected]. We are committed to promptly addressing and resolving any concerns regarding your privacy and data protection.

Consent:

By using the Remote Keys and Auto Security Codes websites, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.